Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.

Payment Information

We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.

Order & Returns

We offer a 30 day return policy. You can return eligible items within 30 days of receiving your order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Customers are responsible for all return shipping costs, except in cases where the item received was incorrect, damaged, or defective upon arrival. We recommend using a trackable shipping service for all returned items.
Yes, we offer exchanges! If you need a different size, color, or style, please contact our support team at support@lamkhoo.com within 30 days of receiving your order. We will guide you through the quick exchange process.

Ordering from LAMKHOO

Placing an order on LAMKHOO
is simple! Browse our catalog, select the product you want, choose the quantity, and click “Add to Cart.” Once you’re ready, proceed to checkout, enter your shipping details, choose a payment method, and confirm your order. You’ll receive an order confirmation email shortly after.

Yes! Once your order is shipped, we will send a confirmation email containing your tracking number and carrier information.

You can track your package by clicking the tracking link in the email, checking your order details under “My Account” on our website, or viewing the tracking status directly in your PayPal account.

We process orders as quickly as possible to ensure fast delivery. If you need to change or cancel your order, please contact us at support@lamkhoo.com as soon as possible.

Once an order has been shipped, we can no longer modify or cancel it. In that case, you may return the package for a refund upon receiving it.

We apologize for any inconvenience. If you receive a wrong or damaged item, please contact our customer service team with your order number and photos of the product. We will assist you in resolving the issue, whether through a replacement or a refund.
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